Contact information
Contact Us
If you have questions regarding our watch movement specifications, case dimensions, strap sizing, water resistance ratings, order status, shipping, or returns, our customer concierge team is ready to assist. We respond to all inquiries within 24 to 48 business hours.
| Store Name: | Nexa Luxe |
| Website: | nexaluxe.site |
| Email: | support@nexaluxe.site |
| Phone: | +61 7 4334 0280 |
| Business Address: | 208-218 Elizabeth Street, Urangan QLD 4655, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is dedicated to corporate administrative operations only. Due to secure vault inventory protocols, cleanroom inspection workflows, and high-value logistics handling, please do not dispatch returned timepieces, strap accessories, or parcel packages to this address without obtaining an authorized return warehouse address and an official RMA number from our support team first.